Privacy policy

Effective Date: 19th June, 2025

The Maplegrove Inn values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.themaplegroveinn.ca/) or interact with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Information You Provide:

    • Name, email address, phone number, and other contact details when you fill out forms (e.g., booking inquiries or contact forms).

    • Payment information when you make a reservation or purchase services.

    • Any additional information you voluntarily provide (e.g., special requests or preferences).

  • Automatically Collected Information:

    • IP address, browser type, operating system, and browsing behavior on our website (e.g., pages visited, time spent on the site).

    • Cookies and similar tracking technologies to enhance your browsing experience (see Section 6 for more details).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage bookings, reservations, and inquiries.

  • To communicate with you regarding your stay, special offers, or updates about The Maplegrove Inn.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and resolve disputes, if necessary.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers:
    We may share your information with trusted third-party service providers (e.g., payment processors, booking platforms, or email marketing services) to facilitate our services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

  • Legal Compliance:
    We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we securely delete or anonymize it.

5. Your Rights

As a resident of Canada, you have the following rights regarding your personal information:

  • Access and Correction:
    You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

  • Withdrawal of Consent:
    You may withdraw your consent for us to collect, use, or disclose your personal information at any time, subject to legal or contractual restrictions.

  • Filing a Complaint:
    If you believe we have violated your privacy rights, you can file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

To exercise your rights, please contact us using the details in Section 8.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

The Maplegrove Inn
Address: 5 Maple Street, Riverside-Albert, NB E4H 3X1
Email: themaplegroveinn1854@outlook.com
Phone: 1-506-882-1854

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this Privacy Policy periodically.

This Privacy Policy ensures compliance with Canadian privacy laws and builds trust with your website visitors. Let me know if you'd like to customize it further!